Google Review Stars Are Falling, But The Sky Is Not
Alphabet’s latest update means Google star ratings in organic search results are being phased out. In September 2023, Google announced it would no longer display self-serving star ratings taken directly from a website’s own structured data. Think of it like removing a spotlight that you could shine on yourself. Now, only stars earned from trusted, independent sources will brighten your search listings.
But don’t panic—reviews still play a vital role in SEO success and customer trust. Authentic, quality feedback continues to boost your reputation, just without a flashy star badge in the organic results. Let’s explore the how and why of these changes, plus some fresh ways to stand out.
What Is Review Schema?
Review Schema is a type of structured data markup that helps search engines display review information about businesses, products, or services directly in search results. It uses standardized vocabulary from Schema.org to provide context and enable rich snippets. Proper use of Review Schema once meant you could show off star ratings right in the search results, like medals on an athlete’s uniform.
With the recent changes, Google now treats self-authored review markup like a biased judge. It no longer rewards these schemas with star ratings, so make sure your markup follows the new rules. Consider verifying that your markup comes from trustworthy sources and not just from your own testimonials. This ensures you stay on the right side of Google’s evolving playbook.
When Did Google Remove Star Ratings?
Google tightened the rules in September 2023. Before that, many businesses embedded their own reviews to trigger bright yellow stars in search listings. Google saw too many cases of “home-field advantage” and decided to level the field. That’s when self-serving star ratings got the boot, ensuring the results reflect authentic, honest feedback.
Why Did Google Remove Star Ratings?
Google phased out star ratings in organic search results due to widespread misuse. Some businesses manipulated schema markup to inflate their ratings, undermining user trust. Picture customers relying on a painted backdrop of a sunny sky, only to find gray clouds when they arrive. Removing these stars ensures that search results remain reliable and reflect accurate, authentic information.
Do Reviews Still Impact Your SEO?
Absolutely! Reviews remain vital for trust and authority. Google’s E-E-A-T guidelines (Experience, Expertise, Authority, Trust) emphasize the importance of customer feedback. Even without the star icons, genuine reviews are like guiding lights. They attract customers, boost credibility, and reinforce your online presence.
Now, Google increasingly values reviews found on trusted platforms like Google Business Profiles. This means your first-party feedback still matters, but it must come from verified sources. The more honest and detailed your reviews, the stronger your digital handshake with potential customers.
How to Adapt to This Change
- Optimize Your Google Business Profile (GBP): Ensure your Google Profile is accurate, complete, and up-to-date.
- Encourage Authentic Reviews: Collect honest feedback and respond promptly to build trust.
- Focus on Reputation Management: Avoid review gating and maintain transparency.
- Diversify Review Sources: Don’t rely solely on Google. Gather feedback on Yelp, Facebook, and other platforms to strengthen your reputation.
Strengthening Your Local SEO
You can stay visible without star ratings. Focus on quality content that answers real questions. Use Local SEO techniques to dominate relevant searches and ensure a smooth user experience on your site. A fast, mobile-friendly site, clear navigation, and helpful content act like a well-lit path guiding customers directly to your services.
What Does the Future Hold?
Google’s future updates will likely highlight authenticity and trust even more. It may refine how it verifies reviews and possibly introduce new signals that reward genuine feedback. Think of Google like a gardener carefully pruning away fake blossoms to help real, vibrant flowers thrive. Keep an eye on official announcements, maintain transparent business practices, and encourage detailed, honest reviews that stand up to scrutiny.
FAQs About Google’s Star Ratings
When did Google remove self-serving star ratings?
In September 2023, Google stopped showing stars from reviews embedded directly on your own site. This ensures only trusted sources appear in organic search results.
Do reviews still matter if star ratings are gone?
Yes! Reviews remain crucial. They build trust, highlight your expertise, and influence online visibility. Authentic feedback is like having a chorus of satisfied customers singing your praises.
How can I improve my visibility without star ratings?
Focus on optimizing your Google Business Profile, gathering genuine reviews, and using Local SEO strategies. Keep your website fast, easy to use, and full of helpful information.
Are there other changes to structured data?
Yes. Google now takes a stricter approach. Self-authored reviews don’t get stars, and only certain schemas still qualify for rich snippets. Always follow the latest guidelines for correct markup.