Introducing Nexus AI

The Power Of Artificial Intelligence Comes To LaunchSMS

We are thrilled to introduce Nexus AI, a cutting-edge artificial intelligence platform that is built inside of our LaunchSMS system.

Get To Know Nexus AI In 4 Common Questions

How Can AI Improve My Business’s Efficiency?

The Nexus AI tools focus on automating and enhancing customer interactions. Nexus AI does this in three ways:

1. Advanced natural language processing. This technology helps computers understand and respond to human language, like words and sentences.
2. Machine learning. Instead of being told exactly what to do better, computers find patterns in the data it’s given. Then, the algorithm improves on its own to offer better responses. Specifically, the Nexus AI Message Analysis helps understand customer interactions better by analyzing messages for common themes, trends, and sentiments. This tool gives you insights into what customers are asking as well as how they feel, allowing businesses to improve communication strategies and services.
3. Automation. This is the process of using technology to do tasks without human help. For example, automation helps the computer refine its machine-learning algorithm without needing to be continually told by a person to do that.

How Does Nexus AI Enhance LaunchSMS Webchat From LeadsNearby?

While both products enable better communication with your customers, Nexus AI goes beyond the standard LaunchSMS integration by providing response options better tailored to your business. This is accomplished through intelligent tools like the Nexus AI Trainer, Nexus AI Co-Pilot, and Nexus AI Marketing Message Assistant. These tools do more than just help your business manage leads; they give you an affordable way to optimize customer communication, streamline service scheduling, and improve marketing strategies. When used properly, Nexus AI makes your business more efficient and profitable.

Can AI Tools Make My Business More Profitable?

Nexus AI includes several related tools designed to optimize different aspects of business operations.

• The Nexus AI Trainer allows you to customize and train this AI for specific needs, ensuring it reflects your brand and services accurately.
• The Nexus AI Co-Pilot assists customer service agents in a few ways. It can suggest contextually relevant responses, speeding up interactions and improving accuracy. Even more impressively, when Co-Pilot is on, it can collect all of the relevant information needed to schedule an appointment without any human intervention.
• The Nexus AI Marketing Message Assistant automates responses across messaging platforms, reducing response times and enhancing customer satisfaction. Additionally, the Marketing Message Assistant helps craft impactful marketing campaigns by analyzing data and offering insights, ultimately driving better customer engagement and ROI. These tools work together to make your business more efficient and profitable.

How Do AI Tools Save Me Time When Responding To Customers?

Nexus AI works by automating routine tasks and providing real-time assistance to customer service agents. It processes customer inquiries and generates accurate responses based on the data and training it receives, ensuring consistent and high-quality communication. Whether it’s answering common questions, providing area-specific information, or assisting in service scheduling, Nexus AI reduces the workload on your team, allowing them to focus on more complex tasks. This not only boosts productivity but also enables your business to handle higher volumes of customer interactions without compromising on service quality.

More Advancements Coming Soon!

As a brand-new product, Nexus AI is still evolving. Joe Garcia, CTO of LeadsNearby, as well as the architect of this product, is excited about what the future holds for LaunchSMS and Nexus AI. “Customers can expect a variety of improvements in the coming months,” Joe says.

• Direct Scheduling: Nexus AI can gather the information needed to schedule appointments, and soon it will be able to directly schedule them into popular CRM or FSM systems like ServiceTitan or Housecall Pro.
• Dynamic Training: Nexus AI will soon allow for real-time training and feedback adjustments as questions are asked and answered.
• Behavioral Adjustments: Nexus AI has a bold personality. We are making ongoing adjustments to refine the interactions to match your preferred tone.

Try Nexus AI Right Now!

Nexus AI is a powerful tool designed to make your business more efficient by automating customer interactions, improving communication, and optimizing marketing strategies. It uses advanced technology to save time and boost profitability. Experience the benefits of Nexus AI by trying it for yourself.

Call 919-758-8420 or contact us online to learn more about our proprietary technology and how they can help your business be found, selected, and remembered.

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